We have just launched several improvements to the letters of reference feature. In the past, applicants could edit the contact information for any recommender until they completed their submission. However, we learned about some cases where the applicant provided the wrong contact info, or the recommender was unable to provide a reference for some reason. This left them with the need to edit recommender info after they completed submission. So here are a few new things:
Applicants can now edit recommenders, even for a completed submission.
Administrators can invite a new recommender on behalf of an applicant.
Admins can choose a “due date” to be displayed to recommenders.
All of these enhancements are meant to provide more flexibility for both applicants and administrators in regard to collecting letters from recommenders.